1. Cancellation
    1. If you cancel your booking with us in its entirety, we will levy the following cancellation charges:
      1. 14 days or more prior to arrival date – loss of deposit
      2. 7 to 14 days prior to arrival date – loss of 50% of course fee                         
      3. 2 to 7 days prior to arrival date – loss of 75% of course fee
      4. 48 hours of arrival date – Loss of full payment
    2. If you cancel your booking with us in part, for example by reducing the number of rooms, number of guests attending, we will levy the following cancellation charges:
      • 14 days or more prior to arrival date – loss of deposit
      • 7 to 14 days prior to arrival date – loss of 50% of course fee                         
      • 2 to 7 days prior to arrival date – loss of 75% of course fee
      • 48 hours of arrival date – Loss of full payment
    3. Parkwood Outdoors reserves the right to postpone, amend or cancel any Booking and further reserves the right, but is not obliged, to offer alternative accommodation or facilities without any responsibility on its part in the unfortunate circumstances of:
      • An event or occurrence beyond the reasonable control of Parkwood Outdoors which causes or is likely to prevent Parkwood Outdoors from performing its obligations or any other event or matter, which, in the  opinion of Parkwood Outdoors, necessitates the cancellation for commercial, operational or financial reasons.
      • The Site or any part thereof becoming unsuitable or unavailable to hold the Booking due to a Force Majeure event or unforeseen circumstances such as adverse or severe weather preventing access to or operation of the Site, safety or technical issues. For example,  located in isolated and remote locations, which can be difficult and unsafe to reach in adverse weather or sea conditions preventing access to or operation of the Site.
      • The permanent or temporary closure of the Site or any part thereof by Parkwood Outdoors for commercial, operational or financial reasons.
      • A change of ownership or control of either the Site or Parkwood Outdoors
    4. In the event of postponement, Parkwood Outdoors and the Client will work together to make appropriate alternative arrangements for a date or dates to be mutually agreed.  Each party will bear their own losses.
    5. In the unfortunate case of a cancellation or termination by Parkwood Outdoors for whatever reason, Parkwood Outdoors will notify the Client as far in advance as possible and will arrange for a full refund of all deposits and monies paid (unless it is due to the Client’s failure or fault) but will have  no other obligation or liability to the Client. Parkwood Outdoors will not be liable to the Client for any loss (consequential or otherwise), cost, expenditure, damage or compensation for such changes.
    6. Parkwood Outdoors may refuse and cancel a booking at any time in the  Booking process (including after an  Booking has been confirmed and a deposit or deposits have been paid) if Parkwood Outdoors believes that the Booking may include illegal acts or activities, which might contravene the Site’s operating licenses, and / or might prejudice the Site’s operating licenses. The Client will be entitled to the return of any deposits paid less a deduction for costs already incurred by Parkwood Outdoors in preparation for the Event

How to book

It’s important to us that you book the right activities and accommodation for your group at a suitable price. We tailor all of our packages to include the perfect activities and accommodation to suit your group. We’ll give you the most up to date availability and advise you of any clothing or any additional items that you may wish to bring for your comfort. To discuss your requirements or to make a booking with us, just give us a call on 01685 848309. We may politely request a small deposit to secure your booking which is payable over the phone.

01685 848 309

Enquire Online

Contact us today on: 01685 848 309

Contact Us

Business Hours

Opening Days:

  • Monday   09:00 - 17:00
  • Tuesday   09:00 - 17:00
  • Wednesday   09:00 - 17:00
  • Thursday   09:00 - 17:00
  • Friday   09:00 - 17:00
  • Saturday   09:00 - 17:00
  • Sunday   09:00 - 17:00

About Us

Parkwood Outdoors Dolygaer is an activity centre based in the south of the Brecon Beacons, just a 15 minute drive from Merthyr Tydfil. We offer a fantastic range of activities suitable for all ages and abilities

Address

Parkwood Outdoors Dolygaer Pontsticill Merthyr Tydfil CF48 2UR